Intern Video Editing & Support (d/f/m)

Bettermile · Berlin

InternshipGerman needed: none

Still open on 2 Nov

You apply on the company's own website.

What you will do

Writing scripts for and editing driver-facing tutorial and onboarding videos that help our users get started and grow with confidence
Designing materials such as one-pagers, posters, and merch for our depots, often on short notice
Assisting in managing our driver merch from start to finish, including finding vendors, keeping track of budget and orders, and organizing delivery to the depots
Taking on regular support shifts, helping users directly and gaining first-hand insight into what they really need
Turning what you learn in support into better visual content, so our videos and materials answer the questions users actually have

You are proficient in Adobe Premiere Pro/DaVinci/Avid and you pick up new tools quickly
You have a good eye for clear, engaging visual storytelling
You genuinely enjoy supporting users and see support shifts as a valuable part of the role
You welcome feedback and use it to make your work better
You are a team player who stays humble, reliable, and happy to take on the tasks the team needs most
You work in an organized, detail-oriented way and keep track of several projects at once
You have strong English skills; German or any additional language is a plus
Experience in scriptwriting for tutorials, explainer videos, or social content
Interest in support or customer-facing roles
An interest in user experience, onboarding, or learning design
Experience with Figma is a plus

Writing scripts for and editing driver-facing tutorial and onboarding videos that help our users get started and grow with confidence
Designing materials such as one-pagers, posters, and merch for our depots, often on short notice
Assisting in managing our driver merch from start to finish, including finding vendors, keeping track of budget and orders, and organizing delivery to the depots
Taking on regular support shifts, helping users directly and gaining first-hand insight into what they really need
Turning what you learn in support into better visual content, so our videos and materials answer the questions users actually have

You are proficient in Adobe Premiere Pro/DaVinci/Avid and you pick up new tools quickly
You have a good eye for clear, engaging visual storytelling
You genuinely enjoy supporting users and see support shifts as a valuable part of the role
You welcome feedback and use it to make your work better
You are a team player who stays humble, reliable, and happy to take on the tasks the team needs most
You work in an organized, detail-oriented way and keep track of several projects at once
You have strong English skills; German or any additional language is a plus
Experience in scriptwriting for tutorials, explainer videos, or social content
Interest in support or customer-facing roles
An interest in user experience, onboarding, or learning design
Experience with Figma is a plus