Process Improvement Specialist Intern - 2027

Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions Analyse feedback and use data to own and implement process improvements at the site Work with station management and other stakeholders to identify and solve process-related issues Audit processes for compliance and work to close any gaps by supporting business decisions with analytics

• Speak, write, and read fluently in English at C1 level or above
• Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
• Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
• Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership
• Eligible to complete a full-time internship lasting between 3 to 6 months.
• Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
• Understanding of Lean, Six Sigma, and Kaizen techniques
• Understanding of scripting tool such as Python or SQL would be advantageous
• Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)