Working Student Mobility Consulting (m/f/d)

HEAG mobilo GmbH · Darmstadt

Job type
Werkstudent
German needed
Fluent
City
Darmstadt
Last checked
31 Oct 2026
Apply on company site

Opens HEAG mobilo GmbH's own website

What you will do

  • Allocation of parking spaces and coordination with stakeholders
  • Conducting mobility consultations in the mobility center on the mobility concept, mobility alternatives, and parking management
  • Regular staffing of information booths in the neighborhoods and advising on various mobility offers
  • Support with communication and public relations for the mobility concept of the Lincoln-Siedlung
  • Activation and validation of driving licenses for the use of mobility alternatives (e.g., eCarpooling mein lincolnmobil)
  • Communication with mobility service providers
  • Complaint management
  • Issuing and selling tickets at the customer center and at the RMV-Mobilitätszentrale at the main station
  • Customer and mobility consulting on timetables, fares, and multimodality (e.g., HeinerLiner, carsharing, Flixbus) by phone, in person, or by email
  • General administrative tasks (e.g., recording and maintaining new customers, Schülerticket Hessen, Deutschlandticket)

What you need

  • Enjoy working with people (involvement, interaction, consulting)
  • Independent, structured, and results-oriented way of working
  • Willingness to work weekends
  • Class B driver's license
  • Confident demeanor and strong communication and teamwork skills
  • Ideally, initial experience in customer consulting
  • Good German language skills, both written and spoken; English language skills desirable; other languages an advantage
  • Ideally good knowledge of local areas, tariffs, and routes, or the willingness to deepen this knowledge
  • Obliging manners and service-oriented way of working
  • Flexibility and resilience
  • Proficient MS Office skills

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