Mandatory Internship Practical Semester Contact Center (m/f/d)

BAUHAUS · Mannheim

InternshipGerman needed: not said

Still open on 2 Nov

You apply on the company's own website.

Key facts

Key point of contact for customers in the contact center
After intensive onboarding, handle all incoming customer inquiries by phone, email and chat
Possible focus on pre-sales or after-sales (logistics or invoice-related topics)
Ensure smooth processes for the best possible shopping experience for customers

Enrolled student (m/f/d) in a business administration degree program for the entire compulsory internship period of about 4 to 6 months (or duration according to study regulations)
First practical experience with customer contact is an advantage but not required; the internship can also be a first introduction to working life
Empathetic and service-oriented communication by phone and in writing
Very high level of helpfulness, team spirit and commitment
Professionalism, service orientation and friendliness even in challenging conversations

Become part of a really good team and gain exciting insights into our contact center
Structured onboarding and personal support
Proportional entitlement to 30 days of vacation, option of mobile working and flexible working hours
Corporate benefits, capital-forming benefits, extra shopping discounts with the BAUHAUS employee card and team events
Very modern work environment on the BAUHAUS Campus: flexible work areas with state-of-the-art equipment
Chance to start as a trainee (m/f/d) after successfully finishing your studies

Key point of contact for customers in the contact center
After intensive onboarding, handle all incoming customer inquiries by phone, email and chat
Possible focus on pre-sales or after-sales (logistics or invoice-related topics)
Ensure smooth processes for the best possible shopping experience for customers

Enrolled student (m/f/d) in a business administration degree program for the entire compulsory internship period of about 4 to 6 months (or duration according to study regulations)
First practical experience with customer contact is an advantage but not required; the internship can also be a first introduction to working life
Empathetic and service-oriented communication by phone and in writing
Very high level of helpfulness, team spirit and commitment
Professionalism, service orientation and friendliness even in challenging conversations

Become part of a really good team and gain exciting insights into our contact center
Structured onboarding and personal support
Proportional entitlement to 30 days of vacation, option of mobile working and flexible working hours
Corporate benefits, capital-forming benefits, extra shopping discounts with the BAUHAUS employee card and team events
Very modern work environment on the BAUHAUS Campus: flexible work areas with state-of-the-art equipment
Chance to start as a trainee (m/f/d) after successfully finishing your studies