Working Student Billing & Receivable Operations (m/f/d)
Statista · Hamburg
WerkstudentGerman needed: none
Still open on 1 NovWhat you'll do
- Support invoice creation, submission, and correction processes.
- Handle standard customer inquiries and first-level Salesforce Service Cloud cases.
- Maintain and update customer master data in systems such as Salesforce and SAP.
- Assist customers with payment-related queries and issue resolution.
- Create and optimise email templates, knowledge articles, and customer communication campaigns.
- Identify opportunities for process improvements and automation.
- Test new workflows and automation solutions.
- Collaborate closely with Accounting, Sales, Customer Service, and Tech teams.
What you need
- Strong written and verbal communication skills in English. German is a plus.
- A structured and detail-oriented working style with a high level of accuracy.
- Interest in business processes, automation, and digital tools.
- Curiosity and willingness to learn new systems and technologies.
- Ability to work independently while collaborating effectively within a team.
- Availability to work from our office at least one day per week.
What you get
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Langdock and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.