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Working Student Billing & Receivable Operations (m/f/d)

Statista · Hamburg

WerkstudentGerman needed: none
Still open on 1 Nov

What you'll do

  • Support invoice creation, submission, and correction processes.
  • Handle standard customer inquiries and first-level Salesforce Service Cloud cases.
  • Maintain and update customer master data in systems such as Salesforce and SAP.
  • Assist customers with payment-related queries and issue resolution.
  • Create and optimise email templates, knowledge articles, and customer communication campaigns.
  • Identify opportunities for process improvements and automation.
  • Test new workflows and automation solutions.
  • Collaborate closely with Accounting, Sales, Customer Service, and Tech teams.

What you need

  • Strong written and verbal communication skills in English. German is a plus.
  • A structured and detail-oriented working style with a high level of accuracy.
  • Interest in business processes, automation, and digital tools.
  • Curiosity and willingness to learn new systems and technologies.
  • Ability to work independently while collaborating effectively within a team.
  • Availability to work from our office at least one day per week.

What you get

  • Hybrid work and flex-time
  • International team and social events
  • Subsidized urban mobility and access to fitness and wellness options
  • Free access to Langdock and all its amazing functionalities
  • Career & training opportunities
  • Attractive locations and modern offices
  • Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.

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