Working Student (f/m/d) – Platform User Experience Research

SAP SE · Walldorf

WerkstudentGerman needed: none

Still open on 7 Nov

You apply on the company's own website.

Key facts

Where you work: Company and home
Language needed: English
Subject you study: User Research, Interaction Design, Psychology, Social Sciences

Plan and run research studies, user interviews, usability tests, surveys, and contextual inquiries
Collect and analyse data to surface user pain points, needs, and behaviours
Synthesise findings into artefacts, personas, journey maps, and research reports, for stakeholders across the organisation
Collaborate with UX designers, product managers, and engineers to integrate research into product decisions
Organise and maintain the research repository so insights remain accessible across the organisation
Moderate research sessions, team meetings, and workshops

Currently enrolled in a Bachelor's or Master's in User Research, Interaction Design, Psychology, Social Sciences, or a related field
A solid grounding in user-centred design principles and core research methodologies
An analytical mindset - able to uncover the reasons behind user actions and behaviours
A genuine curiosity about user needs and how technology can better serve them
A proactive approach to learning, with the drive to grow alongside experienced researchers
Fluency in English (written and verbal) is required for this role.
Communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems
Open to working with AI tools, including agentic AI, to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one

Plan and run research studies, user interviews, usability tests, surveys, and contextual inquiries
Collect and analyse data to surface user pain points, needs, and behaviours
Synthesise findings into artefacts, personas, journey maps, and research reports, for stakeholders across the organisation
Collaborate with UX designers, product managers, and engineers to integrate research into product decisions
Organise and maintain the research repository so insights remain accessible across the organisation
Moderate research sessions, team meetings, and workshops

Currently enrolled in a Bachelor's or Master's in User Research, Interaction Design, Psychology, Social Sciences, or a related field
A solid grounding in user-centred design principles and core research methodologies
An analytical mindset - able to uncover the reasons behind user actions and behaviours
A genuine curiosity about user needs and how technology can better serve them
A proactive approach to learning, with the drive to grow alongside experienced researchers
Fluency in English (written and verbal) is required for this role.
Communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems
Open to working with AI tools, including agentic AI, to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one