Working Student (f/m/d) - Technical Support
SAP SE · Dresden
WerkstudentGerman needed: fluent
Still open on 10 NovKey facts
- Pay
- Paid working student position
- Where you work
- Company and home
- Language needed
- English and German
- Subject you study
- Computer Science, Information Technology, Business Informatics
What you'll do
- Communicate with customers to clarify problem statements
- Check the completeness of customer requests
- Support the team in managing the workload and analysing problems in advance
- Restructure an existing knowledge database
What you need
- You are a student ready to contribute alongside your studies. You are curious, adapt quickly, and stay resilient when priorities change. You think creatively, communicate clearly, and work well in a team. You are building your foundations in business and AI, and take the initiative to apply them. You bring emotional intelligence and cultural awareness to every interaction.
- You are studying at a university or university of applied sciences and bring an interest in technical topics as well as working with customers.
- Understanding of programming languages in general
- Technical understanding of coding and databases
- Experience in any kind of customer service
- A basic understanding of how companies are based on business processes
- Strong communication skills in an international environment
- Fluency in English and German, written and spoken, is required
- Regular work at the Dresden office is required
What you get
- This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.
- We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.