Working Student - IT Asset & Stock Management (x/f/m)
Doctolib · Berlin · up to 40 hours a week
WerkstudentGerman needed: fluent
Still open on 1 NovKey facts
- Pay
- €15 an hour
- Hours
- Up to 40 hours a week
What you'll do
IT stock and asset management — approximately 70%
- Manage the site’s IT stock, including receiving, checking, labelling and storing laptops, smartphones and accessories
- Keep the inventory up to date in our asset management tool and ensure the accuracy of serial numbers, assignments and statuses
- Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment and recycling
- Run periodic physical inventories and consistency checks between physical stock and the asset management tool
- Monitor stock levels, flag replenishment thresholds and contribute to supplier orders
- Prepare devices, including mobile device management enrolment, standard configuration and accessory kits
- Propose improvements to stock processes, documentation, automation and key performance indicators
On-site support — approximately 30%
- Support onboarding and offboarding by preparing, handing over and recovering equipment for joiners and leavers
- Run the Berlin IT Corner as a physical point of contact for Doctolibers
- Manage meeting room hardware by testing, updating and replacing equipment
- Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed
- Identify recurring requests and contribute to continuous improvement
What you need
- You are enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field
- You are rigorous, organised and service-oriented, with good interpersonal skills
- You are comfortable working with Windows, macOS, iOS and Android, and can prioritise tasks while working autonomously and as part of a team
- You are fluent in German and English
- You are able to work on site in Berlin and handle equipment weighing up to 25 kg
- You have had a first exposure to an IT service management or mobile device management tool
What you get
- A structured and personalized onboarding program through our Doctolib Academy, as well as a wide range of in-house training opportunities
- A flexible working model that allows for hybrid and office-based work
- A Deutschlandticket sponsored by Doctolib, or reimbursement of your semester ticket
- 28 vacation days per year (calculated pro rata according to your working schedule)
- The opportunity to work from abroad for up to 10 days per year (eligible after 6 months)
- Company health insurance with many additional benefits and subsidies (eligible after 6 months)
- Regular breakfast in the office and subsidies for your lunch or grocery shopping
- A subsidized sports program with our partner Urban Sports Club
