Student Assistant in IT (all genders)
Forschungszentrum Jülich GmbH
HiWiGerman needed: fluent
Still open on 2 NovWhat you will do
- Support with first-level IT support.
- Set up and maintain workstations, laptops, printers, and other equipment.
- Install, configure, and maintain software.
- Support user administration, access-rights management, and documentation.
- Receive, process, and document support tickets in the ticketing system.
- Create and update IT guides, how-tos, and FAQs.
- Maintain websites, wikis, and internal IHE IT documentation.
- Support data maintenance, backups, and monitoring.
- Analyze errors and forward more complex problems.
- Support IT security measures, updates, and inventory management.
What you need
- You are currently enrolled in a Bachelor's or Master's degree program.
- Strong knowledge of operating systems.
- Confident use of standard software.
- Strong affinity for IT and an interest in solving technical questions in a practical way.
- Reliable, structured, and independent way of working.
- Good communication skills, especially when dealing with users.
- Very good German and English language skills.