Student Assistants (w/m/d) for the Service Desk
Friedrich-Alexander-Universität Erlangen-Nürnberg · Erlangen · 9 hours a week
HiWiGerman needed: fluent
Still open on 9 NovKey facts
- Pay
- €15.20 an hour
- Hours
- 9 hours a week
- Duration
- 6 months
- Fixed-term for 6 months
- Job starts
- 1 Feb 2027
- Language needed
- German and English
- Apply by
- 22 Nov 2026
What you'll do
- Telephone hotline and personal advice for students and employees
- Processing of error and problem reports
- Recording of questions that cannot be resolved immediately using a helpdesk system; forwarding of questions to specialist departments
What you need
- Commitment and reliability (adherence to working hours)
- Good German and English in word and writing
- Quick comprehension on the phone
- Good basic knowledge in IT
What you get
- Science-related employment with interesting insights into research operations
- Expansion of professional experience
- Time flexibility
- An interesting and varied field of activity
- Deepening of existing IT knowledge
- Nice and competent colleagues