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Working Student, Service Centre Order Processing (all genders)

Scout24 · Berlin · 20 hours a week

WerkstudentGerman needed: fluent
Still open on 3 Nov

Key facts

Hours
20 hours a week
Duration
At least 12 months
Job starts
As soon as possible
Language needed
German

What you'll do

  • Appointment coordination: Help arrange appointments with customers and service providers by phone and in writing.
  • Communication support: Help the team communicate with clients and manage the email inbox.
  • Order management: Help handle queries and record important information in our system.
  • Teamwork and processes: Contribute to the team and help improve our workflows.
  • Administrative support: Help the back office process orders, check addresses and prepare invoices.

What you need

  • You must remain enrolled at a recognised higher education institution for at least one more year and state the institution when applying
  • You are an enrolled student and want practical experience in everyday office work.
  • You communicate well, enjoy teamwork and have a friendly manner.
  • You work in a structured and reliable way.
  • You stay calm when things get busy.
  • You have very good spoken and written German.
  • You are motivated to think things through and enjoy contributing your own ideas.
  • You are comfortable using common PC applications.
  • Experience using AI tools effectively to improve productivity and solve problems

What you get

  • Training: Extensive, certified and internationally recognised training from the Sprengnetter Academy
  • Commitment to sustainability and diversity, equity and inclusion (DEI): We have clear environmental and climate protection goals and support social activities and charities throughout the year. We embrace diversity. Our themed weeks on diversity, mental well-being and other social topics give us time and space to develop our approach to DEI and sustainability.
  • An award-winning office: Our accessible office is in central Berlin, right by the main railway station, and has won an award for its innovative design. We have our own gym with regular classes, a quiet room, a roof terrace, organic coffee, a cafeteria, 100% green electricity and a massage therapist who visits once a week.
  • Health: Coaching for life situations and regular health checks.
  • We are a technology company: We work with the latest technical tools and advanced hardware.

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