Working Student, Service Centre Order Processing (all genders)
Scout24 · Berlin · 20 hours a week
WerkstudentGerman needed: fluent
Still open on 3 NovKey facts
- Hours
- 20 hours a week
- Duration
- At least 12 months
- Job starts
- As soon as possible
- Language needed
- German
What you'll do
- Appointment coordination: Help arrange appointments with customers and service providers by phone and in writing.
- Communication support: Help the team communicate with clients and manage the email inbox.
- Order management: Help handle queries and record important information in our system.
- Teamwork and processes: Contribute to the team and help improve our workflows.
- Administrative support: Help the back office process orders, check addresses and prepare invoices.
What you need
- You must remain enrolled at a recognised higher education institution for at least one more year and state the institution when applying
- You are an enrolled student and want practical experience in everyday office work.
- You communicate well, enjoy teamwork and have a friendly manner.
- You work in a structured and reliable way.
- You stay calm when things get busy.
- You have very good spoken and written German.
- You are motivated to think things through and enjoy contributing your own ideas.
- You are comfortable using common PC applications.
- Experience using AI tools effectively to improve productivity and solve problems
What you get
- Training: Extensive, certified and internationally recognised training from the Sprengnetter Academy
- Commitment to sustainability and diversity, equity and inclusion (DEI): We have clear environmental and climate protection goals and support social activities and charities throughout the year. We embrace diversity. Our themed weeks on diversity, mental well-being and other social topics give us time and space to develop our approach to DEI and sustainability.
- An award-winning office: Our accessible office is in central Berlin, right by the main railway station, and has won an award for its innovative design. We have our own gym with regular classes, a quiet room, a roof terrace, organic coffee, a cafeteria, 100% green electricity and a massage therapist who visits once a week.
- Health: Coaching for life situations and regular health checks.
- We are a technology company: We work with the latest technical tools and advanced hardware.