Working Student in Customer Service Reporting & Data Analytics (all genders)

Philips

WerkstudentGerman needed: fluent

Still open on 3 Nov

You apply on the company's own website.

Key facts

Pay: €15 to €17 an hour
Duration: At least 12 months
Where you work: Company and home
Language needed: German
Subject you study: Business Administration, Industrial Engineering, Data Analytics, Controlling

Help with business and financial questions related to daily customer service management
Create reports, comparisons of targets with actual results, ad hoc evaluations and key performance indicator analyses
Prepare presentations, analyses and documents for customer meetings
Support projects across departments to develop and improve reporting processes
Help analyse relevant service metrics and present areas where the team could take action
Support district management by organising relevant data and information for decisions

Currently studying business administration, industrial engineering, data analytics, controlling or a similar subject
Strong interest in numbers, data and analytical questions
A structured, precise approach focused on finding solutions
Enjoy working across departments and have an interest in customer service
Very good German skills
Available for at least one year
An advantage: Some experience with analysis and reporting tools such as Excel and Power BI

Pay: €15 or €17 per hour, depending on your professional experience and current studies
Transport: Subsidised Deutschlandticket public transport pass
Annual holiday allowance: 30 days
Philips University and LinkedIn Learning: A wide range of professional training and personal development courses
Flexibility: Arrange your working hours around your lectures
Health: Various physical and mental health services, including occupational health care, and sports classes
Food and drinks: Free drinks and low prices in our canteen and café
Philips MyShop: Discounted Philips products and employee discount offers
Purpose: Do meaningful work with a great team
Culture: Informal forms of address and various team and cultural activities on sustainability, diversity and other topics

Help with business and financial questions related to daily customer service management
Create reports, comparisons of targets with actual results, ad hoc evaluations and key performance indicator analyses
Prepare presentations, analyses and documents for customer meetings
Support projects across departments to develop and improve reporting processes
Help analyse relevant service metrics and present areas where the team could take action
Support district management by organising relevant data and information for decisions

Currently studying business administration, industrial engineering, data analytics, controlling or a similar subject
Strong interest in numbers, data and analytical questions
A structured, precise approach focused on finding solutions
Enjoy working across departments and have an interest in customer service
Very good German skills
Available for at least one year
An advantage: Some experience with analysis and reporting tools such as Excel and Power BI

Pay: €15 or €17 per hour, depending on your professional experience and current studies
Transport: Subsidised Deutschlandticket public transport pass
Annual holiday allowance: 30 days
Philips University and LinkedIn Learning: A wide range of professional training and personal development courses
Flexibility: Arrange your working hours around your lectures
Health: Various physical and mental health services, including occupational health care, and sports classes
Food and drinks: Free drinks and low prices in our canteen and café
Philips MyShop: Discounted Philips products and employee discount offers
Purpose: Do meaningful work with a great team
Culture: Informal forms of address and various team and cultural activities on sustainability, diversity and other topics