Working Student Partner and Order Management (m/f/d)

Scout24 · 20 hours a week

WerkstudentGerman needed: fluent

Still open on 4 Nov

You apply on the company's own website.

Key facts

Hours: 20 hours a week
Duration: At least 12 months; At least one year while enrolled at university
Job starts: As soon as possible
Language needed: German

You manage our existing partner network and are the central contact person for our partners and internal teams.
You maintain and update partner master data and ensure high data quality.
You coordinate the assignment of orders to experts and partners and take care of necessary reallocations and fee adjustments.
You monitor ongoing orders and compliance with agreed service level agreements (SLAs), identify delays early, and initiate appropriate measures.
You document communication processes, order statuses, and changes in a structured and traceable manner.
You process incoming emails independently, prioritize inquiries, and ensure smooth forwarding to the responsible contact persons.

You have strong organizational talent and keep track of multiple parallel orders.
You work independently, reliably, and in a structured manner, setting priorities effectively.
You convince with clear, friendly, and professional communication on the phone and via email.
You have a strong service orientation and enjoy working with internal teams and external partners.
You have very good German skills in both spoken and written form.
You are proficient in MS Office and routinely use digital tools for your daily work.
Experience in the effective use of AI tools to increase productivity and problem-solving

Training: Comprehensive, certified, and internationally recognized training program from the Sprengnetter Academy
Commitment to sustainability and diversity, equity & inclusion (DEI): We have clear goals in environmental and climate protection and engage year-round in social activities and for non-profit organizations. We live diversity. Our theme weeks on diversity, mental well-being, and other social topics give us time and space to develop further in DEI and sustainability.
Modern work environment: We offer you a modern work environment with up-to-date equipment and a pleasant working atmosphere where collaboration and innovation are central.
Health: Life situation coaching and regular health check-ups to promote your well-being.
We are a tech company: We work with the latest technical tools and state-of-the-art hardware.

You manage our existing partner network and are the central contact person for our partners and internal teams.
You maintain and update partner master data and ensure high data quality.
You coordinate the assignment of orders to experts and partners and take care of necessary reallocations and fee adjustments.
You monitor ongoing orders and compliance with agreed service level agreements (SLAs), identify delays early, and initiate appropriate measures.
You document communication processes, order statuses, and changes in a structured and traceable manner.
You process incoming emails independently, prioritize inquiries, and ensure smooth forwarding to the responsible contact persons.

You have strong organizational talent and keep track of multiple parallel orders.
You work independently, reliably, and in a structured manner, setting priorities effectively.
You convince with clear, friendly, and professional communication on the phone and via email.
You have a strong service orientation and enjoy working with internal teams and external partners.
You have very good German skills in both spoken and written form.
You are proficient in MS Office and routinely use digital tools for your daily work.
Experience in the effective use of AI tools to increase productivity and problem-solving

Training: Comprehensive, certified, and internationally recognized training program from the Sprengnetter Academy
Commitment to sustainability and diversity, equity & inclusion (DEI): We have clear goals in environmental and climate protection and engage year-round in social activities and for non-profit organizations. We live diversity. Our theme weeks on diversity, mental well-being, and other social topics give us time and space to develop further in DEI and sustainability.
Modern work environment: We offer you a modern work environment with up-to-date equipment and a pleasant working atmosphere where collaboration and innovation are central.
Health: Life situation coaching and regular health check-ups to promote your well-being.
We are a tech company: We work with the latest technical tools and state-of-the-art hardware.